Please click on the subject you have a question about to be taken to that section or scroll down to view the entire list of questions and answers

What are the course fee charges on my bill?

Some classes (courses) require additional expenses not covered by tuition alone.
Class (course) fees are generally listed in the publication, "Time Schedule of Classes,"
and on the MySlice Class Search website.

An explanation of what class (course) fees cover should be included on the syllabus or the student can speak with their professor, or department chairperson,
or the Deans Office( to find out exactly what the fees cover).

How much are late fee charges?

If the balance on the account is $499.99 or less, the fee is $65.
If the balance on the account is $500 or greater, the fee is $100.

How do I pay my bill by credit card or electronic funds transfer?

The information and links for making credit card payments and electronic funds transfers can be found
on the Bursar and Student Debt Management website.

Why do I have to pay a fee for using a credit card?

The fee is charged by a third-party vendor contracted to process credit card payments for those wishing
to use them for payment of their bill. It is not a fee charged by the University.

How can I view my bursar account on line?

Go to MySlice, enter your NetID and password. You will see a link under Finances, called "View Student Account" click that to enter the studnet account site.

When will I receive a bill and when will it be due?
Please click here to view the 2008-2009 Main Campus BIlling Schedule

Where can I find information about tuition, fees, and related policies?

Please go to the Bursar and Student Debt Management home page
Click on the link on the left side of the home page titled, "Tuition, Fees, and Related Policies".

What impact does dropping a class after the financial deadline have on my tuition charges?

Undergraduate and Law students: If you drop a class after the posted financial drop deadline,
you are financially responsible for that course. If the combination of hours registered and dropped
after the financial deadline exceed 19 hours, you are charged the published per credit hour rate for
each hour over 19. The financial deadline for each semester is three weeks from the first day of classes.

Graduate students: If you drop a class after the posted financial drop deadline, you are
financially responsible for that course. The financial deadline for each semester is three weeks from the
first day of classes.

How do I request a refund?

You can request a refund by going to , MySlice. Click on 'View Student Account" under the Finances link.

On the first page of your bursar account, click on the link, Refund Request.

You may also send an email or visit our office to fill out a request at our front desk.

How long does it take to get a refund?

The refund normally takes 5-7 business days from the time a credit exists on your account.

During peak refund periods, it may take 7-10 business days from the time the credit exists on your account.

There must be a credit on the account for us to process a refund. If your refund is created by a personal
check overpayment, the university reserves the right to hold the refund request from processing until
the check has cleared. In usual cases, it will be two full weeks, but may be longer.

Monthly Payment Plan FAQ

How do I apply for the monthly payment plan?

To sign up for the Monthly Payment Plan you may access an application on our website.

Print the application, fill it out and return it to us:
- by fax at 315-443-3630

- or mail to Syracuse University, Bursar Operations, 102 Archbold North, Syracuse, NY 13244-1140.

Please contact our office at 315-443-2444 if you decide to sign up after you receive a regular billing statement and
we will advise you on the proper amount to submit to be set up on the plan.

There is a $60 non-refundable application fee to enroll in the Monthly Payment Plan program.

How does the monthly payment plan work?

Generally, the Monthly Payment Plan consists of 5 payments for the fall semester and 6 payments for
the spring semester.

All charges minus all credits (including anticipated financial aid) are divided by the number of payments
as stated above. The number of payments can be different depending on when you enroll in the plan.
Each month a billing statement is then sent for the payment due.
The payment can vary from month to month depending on the account activity.

Why is my monthly payment plan different month to month?

Your payment plan payment may differ month to month depending on the activity on the student account.
Any changes to the account, charges or credits, will change the amount of subsequent monthly payments.
The account balance will be divided by the remaining payments on the payment plan after changes have
occurred. This could increase or decrease your payments depending on the activity.

How do I change my meal plan?

You may email the Office of Housing, Meal Plan, and I.D. Card Services,
fax 315-443-5188, or visit them in Steele Hall, room 204.

Who do I contact regarding lock core and room damage charges on my account?

Contact the Office of Residence Life at 315-443-3637, or visit them at 111 Waverly Avenue, Suite 200,
or contact FIXT at 315-443-4948.

How do I add to SUpercard?

Simply complete an add form in one of the following locations:
- Office of Housing, Meal Plan, and I.D. Card Services in Steele Hall, Room 204

- The Food Court at Kimmel Hall, Goldstein DiningCenter, Schine Dining Center

- email

The minimum purchase is $25 and will be billed to your University Bursar Account.

How do I apply for additional financial aid such as loans, etc?

Go directly to the Office of Financial Aid & Scholarship Programs' web site

You can also contact their office by calling 315-443-1513 or via email

What does the Health Fee cover?

The Health Services Fee is a mandatory fee for all full time students on main campus.
It is not health insurance.
It covers:
· Office visits at the University Health Center
· 5 nights inpatient services per semester, as needed
· Syracuse University Ambulance services
· Syracuse University Medical Transport
· Counseling Center Services
· R.A.P.E. Center Services
· Substance Abuse Prevention and Health Enhancement
· HIV Testing
· Nutritional Counseling Services
· Health Promotion services
· Campus Wide public health monitoring and oversight

What is not covered by the fee?

Cost of immunizations, laboratory services, pap smears, prescriptions and over the counter medications, X-ray services, and Hospital Supplies.

How do I get details regarding health service charges listed on my bill?

An itemized bill can be requested from the Health Center, by the student only.

Due to confidentiality, information can not be shared with anyone without the written consent of the student.

Consent to share details with parents must be given for each encounter.

Who do I contact regarding parking charges?

All questions regarding parking charges, permits or fines, should be directed to Parking Services at 315-443-4652.
Please have the student ID number available.

Who bills my bookstore charges?

The University Bookstore is responsible for billing customers for any and all purchases made at the bookstore on Charge accounts.

You may contact the bookstore regarding any billing questions at 315-443-9950 during store hours.
Store hours may be found on the Bookstore website at http://bookstore.syr.edu/hours.main.html.

You may also reach them via email or visit their website.

Who do I contact for enrollment verification?

The Registrar's office can provide this information for you.
You may contact them at 315-443-2422 or visit their website for information.

When will I receive my 1098T form?

Syracuse University will be sending IRS Form 1098-T "Tuition Payment Statement" to you by February 1st
along with an informational letter that will contain additional information about the current tax legislation.

In addition, we will provide to you a detailed statement of all your past year's transactions to help you
determine what your eligibility for either of these tax credits may be. We are only reporting to the IRS
your total allowable educational expense as determined per their guidelines, as well as University
administered scholarships and grants.

You can find more information on our website.